Your Place - Your Future : GMIT Montage

BACHELOR OF BUSINESS IN RETAIL AND CUSTOMER SERVICE MANAGEMENT


Why Study Retail and Customer Service Management?
This programme aims to provide learners with the knowledge, skills and competencies necessary for a management career in a retail sector. This dynamic business demands high level of professionalism and outstanding customer service skills and graduates can expect to use their academic knowledge and work experience to help them carve a career in this exciting industry.

Programme Modules
This award includes a number of modules including, Introduction to the Retail Industry, Introduction to Economics and Retail Finance, Communications, Management Principles, Customer Care, Consumer Behaviour, Accounting, Learning to Learn, Marketing Principles, Management Information Systems, Retail Property Development and Visual Merchandising Design and Atmospherics, Etailing, Contemporary Issues in Retail Management, Fashion Retail, Training for the Retail Industry, Introduction to Business Law and Enterprise, IT and Business Maths and International Language.

Career Opportunities
Successful candidates can expect to work as managers or supervisors in small and medium retail outlets. This programme was developed in conjunction with Retail leaders in the west of Ireland.

Other Essential Information

Work Placement

  • After the second year examinations, students undertake an accredited 30 week industrial placement, organised by the LINKS office in conjunction with the student. A relevant industry project must be completed in respect of this placement.

  • If students are considering an international career the school would encourage students to study an International language during their three years of study and to complete their international placement in a location that supports the development of the language.

Follow-on Studies
It is possible to pursue studies at BA honours level in the school. Students who are successful in their final examinations will be considered for entry to the final year of the BA (Honours) programme.