Certificate in Managing Operations (15 credits) - MAYOThis module examines the design and management of processes involved in the production and delivery of products and/or services. This course involves approximately 2 days per month attendance at our Mayo Campus in addition to online delivery.
Operations is at the core of every business. This module aims to address the activities of designing and managing different processes to produce and deliver products and/or services. It will examine various strategies and concepts used in industrial sectors to transform raw materials/components/skills into products and services.
This course will be delivered at the GMIT Mayo campus over one half-day per month from September 2016 to May 2017.
On completion of this module the learner will be able to
- Explain the role of Operations Management and key terminology and concepts and how they apply to different business scenarios.
- Demonstrate a knowledge of Project management in relation to managing time, cost, and quality elements, when implementing projects.
- Explore Operational planning processes.
- Explore operations resources (capacity) planning, job design, scheduling, and monitoring.
- Identify and assess the impact of customers / marketing/ change requirements on operations.
- Demonstrate the ability to apply Quality Control Systems, Statistical Process Control, H&S, and 6-Sigma methodologies to control and monitor processes, products, and services.
- Appraise Lean concepts and how they apply in aiding operations improvements
- Explain facility layout types and how they relate to process types.
- Demonstrate an overall knowledge of supply chain management activities and inventory management in relation to Operations
Introduction to Operations
- Introduction to Operations management - concepts and systems
- Plant layout types
- Process classification
- Physical space and constraints
- Workplace ergonomics
- Process classifications
- Process analysis
- Operations system types
Planning & controlling the Operations
- Sales & Operations planning
- Demand management
- Operations scheduling and execution
- Supply chain management approaches
- Inventory management
- Managing resources (capacity management)
- Product structures
- Cycle times management
- Quality attributes
- Cost of quality
- Total quality management
- Six-sigma quality
- Preventive maintenance
- Health and safety issues
- Quality and environmental awards systems
Lean Operations (products & services)
- Lean definition
- Principles of lean
- Continuous improvement and benchmarking
- Flexible manufacturing systems
- Business process re-engineering (BPR)
- Value process mapping
- Llean office and change drivers in services and manufacturing
- Scope of project management
- Characteristics in each phase of a project
- Work brake-down
- Estimating activities in a project
- Project evaluation techniques
- Project measurement and control
Operations Change Drivers - Internal and external factors (Customers & Marketing) driving change and evaluating the effectiveness of planned changes on operations
This 15 credit module is part of a larger 60 credit Certificate in Supervisory Management. Students can accumulate credits towards the larger award by undertaking and successfully passing the other modules in the programme namely:
- Management for Supervisors
- Law & HRM
- Financial & Economic Environment
- Work Based Project.
Other Essential Information:
- Induction will take place on 17th and 18th September.
- Classes are scheduled from 2- 6pm on the following dates 29th September, 20th October, 10th November, 15th December, 12th January 2-6.00pm, 2nd February, 9th March, 6th April, 4th May.
- To apply complete and return the application form available here.
- Closing date for receipt of applications is 9th September, with decision as to feasibility being made by 16th September.
Location: Galway - Dublin Road
NFQ Level: 7
Category: Part-time Accredited
Phone: +353 (0) 94 904 3137
eMail: Mary Nestor
Location: Mayo campus, Castlebar
Programme Duration: 30 Weeks