
Certificate in Managing Operations (15 credits) - MAYO
This module examines the design and management of processes involved in the production and delivery of products and/or services. This course involves approximately 2 days per month attendance at our Mayo Campus in addition to online delivery.Why Study?:
Operations is at the core of every business. This module aims to address the activities of designing and managing different processes to produce and deliver products and/or services. It will examine various strategies and concepts used in industrial sectors to transform raw materials/components/skills into products and services.
This course will be delivered at the GMIT Mayo campus over one half-day per month from September 2016 to May 2017.
Learning Outcomes:
On completion of this module the learner will be able to
- Explain the role of Operations Management and key terminology and concepts and how they apply to different business scenarios.
- Demonstrate a knowledge of Project management in relation to managing time, cost, and quality elements, when implementing projects.
- Explore Operational planning processes.
- Explore operations resources (capacity) planning, job design, scheduling, and monitoring.
- Identify and assess the impact of customers / marketing/ change requirements on operations.
- Demonstrate the ability to apply Quality Control Systems, Statistical Process Control, H&S, and 6-Sigma methodologies to control and monitor processes, products, and services.
- Appraise Lean concepts and how they apply in aiding operations improvements
- Explain facility layout types and how they relate to process types.
- Demonstrate an overall knowledge of supply chain management activities and inventory management in relation to Operations
Syllabus:
Introduction to Operations
- Introduction to Operations management - concepts and systems
Facility Layouts
- Plant layout types
- Process classification
- Physical space and constraints
- Workplace ergonomics
Process Flows
- Process classifications
- Process analysis
- Operations system types
Planning & controlling the Operations
- Sales & Operations planning
- Forecasting
- Demand management
- Operations scheduling and execution
- Supply chain management approaches
- Inventory management
- Managing resources (capacity management)
- Product structures
- Cycle times management
- KPIs.
Quality Management
- Quality attributes
- Cost of quality
- Total quality management
- Six-sigma quality
- Preventive maintenance
- Health and safety issues
- Quality and environmental awards systems
Lean Operations (products & services)
- Lean definition
- Principles of lean
- Continuous improvement and benchmarking
- Flexible manufacturing systems
- Business process re-engineering (BPR)
- Value process mapping
- Llean office and change drivers in services and manufacturing
Project Management
- Scope of project management
- Characteristics in each phase of a project
- Work brake-down
- Estimating activities in a project
- Project evaluation techniques
- Project measurement and control
Operations Change Drivers - Internal and external factors (Customers & Marketing) driving change and evaluating the effectiveness of planned changes on operations
Follow-on Studies:
This 15 credit module is part of a larger 60 credit Certificate in Supervisory Management. Students can accumulate credits towards the larger award by undertaking and successfully passing the other modules in the programme namely:
- Management for Supervisors
- Law & HRM
- Financial & Economic Environment
- Work Based Project.
Other Essential Information:
Delivery:
- Induction will take place on 17th and 18th September.
- Classes are scheduled from 2- 6pm on the following dates 29th September, 20th October, 10th November, 15th December, 12th January 2-6.00pm, 2nd February, 9th March, 6th April, 4th May.
Application:
- To apply complete and return the application form available here.
- Closing date for receipt of applications is 9th September, with decision as to feasibility being made by 16th September.
Fee:
€750
Discipline: Business
Location: Galway - Dublin Road
NFQ Level: 7
Category: Part-time Accredited
Contact:
Mary Nestor
Phone: +353 (0) 94 904 3137
eMail: Mary Nestor
Location: Mayo campus, Castlebar
Places: 30
Programme Duration: 30 Weeks