Student FAQs

Frequently Asked Questions (FAQs) for GMIT students

GMIT Coronavirus advice for groups

This page was updated on 06/04/2020 at 5.15pm.

I am a GMIT student. What does the closure of GMIT mean for me?

GMIT will remain closed to students until 19 April 2020.

Physical classes will not be held during this closure.

GMIT campuses and buildings will remain open to staff, but not students.

In the majority of cases, lectures will continue to be delivered online. Please visit the Moodle (LearnOnline) page for each of your modules for information about the online delivery of lectures.

Please check your GMIT student email regularly for updates.

 

Exams and assessments

We will advise you shortly of the revised assessment approaches for your course, and will give you the supports you need to help you prepare.

 

Access & Disability Service

Our educational support staff are working remotely to continue supporting students registered with the Access and Disability service by:

  • note-taking for online lectures
  • providing students with material in alternative formats
  • assisting with access to course material

If you have not already done so, please contact your support staff member to arrange potential remote support.

You can contact your lecturer to add your support staff’s GMIT email address to the online lecture. 

Email accessoffice@gmit.ie with any queries.

 

Student Health Unit

The Student Health Unit in the Galway campus is closed until further notice.

However, our nurses are available to speak to students on 087 9971574.

Our campus healthcare provider contact details are as follows:

  • Galway/CCAM/Mountbellew students: 087 9971574
  • Mayo students: 094 9021999
  • Letterfrack students: 095 43465

Please keep up to date with the guidelines issued by the HSE, as advice is changing.

 

Counselling Service

Our counsellors will be in contact with current clients to offer their existing counselling session over the phone or online.

Unfortunately, the counselling service will not be offering appointments to new clients until further notice.

If you wish to talk to someone please contact the Samaritans on 116 123 or your local GP.

Check these guidelines for reducing anxiety relating to Covid-19

Email counselling@gmit.ie with any queries.

Find a list of useful helpline numbers, apps and online cognitive behavioural therapy websites here 

Check these guidelines for reducing anxiety relating to Covid-19

Email counselling@gmit.ie with any queries.

 

I am anxious about my mental health what can I do?

The outbreak of Coronavirus in Ireland is unprecedented.

The advice is to self-isolate and to socially distance ourselves from each other.

This may result in high anxiety and stress for a lot of you.

We have put together a list of websites that give you advice on how to reduce your anxiety.
 

 

Chaplain

The Chaplain from our Mayo campus is available to support students. Please contact him at 086 8492552 or email chaplaincbar@gmit.ie

The Chaplain for the Galway campus is also available to support students. Please email him at chaplain@gmit.ie

 

Registration

Staff will not be on campus to stamp forms or provide letters on a daily basis.

If you need a college stamp, please email studentreg@gmit.ie.

If you want to submit a "Withdrawal" or "Interrupted Study" form, please scan and email it to studentreg@gmit.ie.

We will respond to your queries as soon as possible.

 

Fees

Email studentfees@gmit.ie for fee liability queries or feecollection@gmit.ie for queries on instalment plans.

 

Grants

You will continue to receive your maintenance grants as normal while we are closed. The duration and value of the grant will not change.

If you are on a SUSI grant and subsequently withdraw from college with a withdrawal date during the closure, you may receive a SUSI payment in error. In this case, you may be contacted to repay the money.

Email studentgrants@gmit.ie with queries.

 

GMIT Libraries

All GMIT library sites are operating an online service for all users.

If you have any queries about library services, please email library@gmit.ie

GMIT staff can also send through queries regarding books or other documents, if required urgently, to library@gmit.ie

All items checked out have been updated to a 20 April due date.

We are continuously updating our social media, if you need any help or advice our libraries are here for you remotely, see links below.

GMIT Careers Service​

If you need any help with CV's, interviews or advice, our Careers Service is available remotely.

Just email careers@gmit.ie

I am a GMIT student on work placement. What should I do?

If you are a student on one of the following courses, you are allowed to continue with your placement:

1. BSc (Hons) General Nursing
2. BSc (Hons) Medical Science

If you decide not to continue with your placement on the grounds of personal health & safety, you can cease the placement. Please inform your placement coordinator of your decision.

 

All other work placements:

All other placements cease with immediate effect and for the duration that higher education institutions remain closed due to COVID-19.

 

Planned work placements:

Any placements scheduled to start in the coming weeks are hereby cancelled.

I am a GMIT student on an overseas study programme / work placement / Erasmus+ programme. What should I do?

GMIT students overseas should:

 

I am a GMIT student currently on an overseas study programme - What should I do?

Contact your family to assure them you are safe.

Contact your Host University International Office and ask how they intend to make provisions for classes missed and credits not complete.

Check your student email for ongoing communications from GMIT.

If you have not already received an email, please complete this short survey online.

Follow the advice/instructions set by local Governments and your host University.

If you travel home from an affected area, we will consider any resulting financial hardship on a case-by-case basis.

If you travel home as a precaution, or act independently of the Host University/local Government advice, and experience financial hardship, you may be eligible for help under the Student Assistance Fund (SAF).

 

My Host University is closing – what should I do?

Follow advice from the Host University and the local Government.

Continue to engage in your studies if alternative online learning is supported.

If you wish to return home, you are free to do so. Your School will be in contact to arrange how you can complete your studies.

However, we strongly encourage you to continue your studies online with the Host University where possible.

Notify the International Office (Erasmus@gmit.ie) and your Programme Coordinator at GMIT.

 

My company wishes to terminate/alter my work placement conditions – what should I do?

Contact your family to assure them you are safe.

Follow your organisation's instructions. They may have plans in place for working remotely, restricted contact, etc.

Follow the advice/instructions from the local Governments and your host company.

If you wish to return home, you are free to do so. Your School will be in contact to arrange how you can complete your programme.

Notify the International Office (Erasmus@gmit.ie) and your Programme Coordinator at GMIT of any changes at your workplace.

If your placement is continuing or moving to remote working, we may rearrange your work placement “visits” and conduct them remotely.

Continue to check your GMIT email for updates in response to the evolving situation.

 

My country of study/placement is in lockdown/about to go into lockdown and my University is closed, or planning to close – what should I do?

Follow advice from the Host University/company and the local Government.

Continue to engage in your studies/work, if alternative arrangements have been facilitated.

If you wish to return home, you are free to do so. Your School will be in contact to arrange how the completion of your programme will be facilitated.

However, we strongly encourage you to continue your studies/work online with the Host University/company where possible.

Notify the International Office (Erasmus@gmit.ie) and your Programme Coordinator at GMIT of your decisions.

Continue to check your GMIT email for updates in response to the evolving situation.

 

If I return to Ireland now, can I return to my work-placement or Exchange Programme later in the semester?

Currently there is a travel restriction in place for all GMIT Staff and Students looking to travel outside of the Republic of Ireland (ROI) in relation to their programme of studies in GMIT.

This decision will be reassessed on an ongoing basis, but as of now, it is unlikely that any student will be permitted to travel outside of the ROI in the coming months.

Please ensure your host university/work-placement provider is aware of this before you leave your host country.

 

Emergency situations

In case of emergency, please contact John Joe O’Farrell, Director of International Engagement on +353 87 738 8414.

 

FURTHER ADVICE FROM THE DEPARTMENT OF EDUCATION AND SKILLS (DES) FOR ERASMUS+ STUDENTS

Updated 15 March

Are there plans, or advice, for Irish students who are studying abroad / on placement abroad?

The main advice for students abroad is to follow guidelines from local Public Health Authorities.

Where a person opts to return prior to completion of a placement/mobility period, the principle of force majeure will apply.

The EC definition of force majeure is “any unforeseeable, exceptional situation or event beyond the control of the parties that prevents either of them from fulfilling any of their obligations under the Agreement, which is not attributable to error or negligence on their part or on the part of the subcontractors affiliated entities or third parties in receipt of financial support and which proves to be inevitable despite their exercising due diligence.”

The current problems created by the COVID-19 virus fall under this definition.

 

What is the academic impact of not being able to complete placement / study abroad period?

Students who are on placement / E+ study or traineeship mobilities will not fail this learning period since the events are outside their control. (Sic: this is the advice from DES).

No student will suffer academically as a result of an early return to their home institution.

The academic implications will be resolved by the Institute who is ultimately responsible for the integrity of the award.

The Institute will address the matter of finding a suitable replacement learning/training period for the current semester, or an alternative assessment process, should this be required. Students will be contacted as soon as the details are finalised and approved by Academic Council.

I am an exchange student in GMIT. What should I do?

Notify your home University of GMIT’s closure immediately. We have already sent them a similar notice.

Discuss your next steps with your home University or your family.

We will continue to deliver classes and academic content, albeit using online technology, as is feasible.

If you wish to return home during this period, you are free to do so. The relevant Academic School will make every effort to facilitate the continuation of your studies/fulfilment of credits from a distance.

Notify the International Office (Erasmus@gmit.ie) and your Programme Coordinator if you decide to return to your home country.

If you return home to an infected area and then later return to GMIT to recommence classes on the 30th of March, you will be required to self-isolate and make a declaration before you will be granted access to any of GMIT’s campuses.

Continue to check your student email for ongoing communications from GMIT.

I am an international student in GMIT. What should I do?

Notify your family of GMIT’s closure immediately.

Discuss your next steps with your family.

We will continue to deliver classes and academic content, albeit using online supports, as is feasible.

If you wish to return home during this period, you are free to do so. The relevant Academic School will make every effort to facilitate the completion of your semester from home.

Notify the International Office (international@gmit.ie) if you decide to return to your home country.

If you go home to an infected area and then later return to GMIT to recommence classes on the 30th of March, you will be required to self-isolate and make a declaration before you will be granted access to any of GMIT’s campuses.

Continue to check your student email for ongoing communications from GMIT.

I am in financial difficulty. What supports are available for me?

If you have lost your job (full-time or part-time) or are working reduced hours, you may be entitled to a social welfare payment called COVID-19 Pandemic Payment.

This was designed to get a social welfare payment to unemployed people quickly.

You are eligible to apply if you are:

  • between 18 and 66 years old
  • a non-EU/EEA student over 18 who has lost employment due to the COVID-19 (Coronavirus) pandemic

 

Paid Placement

If you were due to go on a paid placement which has been cancelled or postponed, we recommend that you apply for the COVID-19 Pandemic Payment, detailing your situation.

A decision will be made based on the information you supply.

For more information, and to apply, visit gov.ie.

 

Students in rented accommodation (excluding digs)

The government is also introducing new legislation to help people who are renting.

If you are having difficulty paying your rent, you should contact your landlord as quickly as possible.

You can also contact the RTB (Residential Tenancies Board) for further advice.

 

Problem paying your next Fee instalment?

If you have any concerns about making your fee instalment payments, please contact feecollection@gmit.ie.

We will work with you on an individual basis to agree new plans and alternative arrangements. 

 

SAF (Student Assistance Fund) 

The next instalment of the student assistance fund will be paid into bank accounts on the 27th March 2020.

Those who are due to be paid on this date will receive confirmation by email.

The following instalment is due to be paid on the 9th April 2020.
***This is subject to no further restrictions as a result of COVID-19.

Completed application forms received by Student Services in the last few weeks will be assessed.

If you have submitted an application form but have not included relevant documentation, please do so as soon as possible.

Your application cannot be processed without all the required information.

Please note your name and student number on your supporting documentation.

Post your documents to:

SAF,
Student Services,
GMIT,
Dublin Rd,
Galway 

 

Please Note

Due to the current exceptional circumstances, GMIT will continue to accept completed SAF application forms until such time that the fund is exhausted, but no later than the 20th April 2020.

This means that financial support is not guaranteed and is dependent on the number of applications received during this timeframe.

Completed applications will be processed first, on a first-come, first processed basis.

In your application form, please state the changes that have occured to your financial circumstances as a result of the pandemic.

Applications received during this timeframe will be assessed with an expected payment date of the 15th May 2020.

If you have already submitted an application in this academic year, please do not submit an additional SAF application.

A top-up payment will automatically be processed to existing eligible recipients of the fund should funding be available at the end of the term.

 

How to Apply

To apply to the SAF you need to complete two steps:

  1. Complete the appropriate online application form (see links below)
  2. Submit your supporting documentation

Click here to see the list of supporting documentation.

Please post your supporting documentation to:

SAF,
Student Services,
GMIT,
Dublin Rd,
Galway.

Please ensure that you clearly write your name and Student ID on the supporting documentation to enable us to match your online application with your supporting documentation.

If you do not do this we will not be able to process your application.

Your application will not be processed until we have received your application form and the supporting documentation.

To complete the online application form please click on the appropriate click below.

 

I work in GMIT. How can I keep personal data safe when working away from the office?

Read this guidance from the Data Protection Commission on how to protect personal data when working remotely.

Further Information: 

Tips for GMIT students for learning online

Download a handy guide for learning online (PDF, 166KB)

(Source: GMIT Registrar / Teaching and Learning Office, 27 March, 2020)

 

Coronavirus information for GMIT students

Download a summary of key information for GMIT students (PPTX, 1.5MB)

(Source: GMIT President, 12 March 2020)

 

 

COVID-19: Message for students from Dr Orla Flynn, GMIT President (31 March)

COVID-19: Message from GMIT Chaplain (6 April, 2020)

COVID-19: Message from GMIT Counsellor (6 April, 2020)