Student FAQs

Frequently Asked Questions (FAQs) for GMIT students

COVID Household

This page was updated on 13/2/2021 at 10.55am


***Alert for GMIT students living in Galway*** (13 February 2021)

An outbreak of COVID-19 among GMIT students living in Galway has been declared by the Public Health Department of the HSE.

If you are living in Galway city, please read the email sent to all students on Friday 12th February by the COVID Officer.

IMPORTANT: If there was a recent COVID positive case in your social network and you think you might have been exposed, organise for a COVID test over the weekend.  Full details on how to arrange a COVID test are in the letter to GMIT students from the Director of Public Health (PDF, 463KB)

GMIT College Year 2020/21

See our Statement regarding Semester 2 Update (11 January 2021).

Face-to-face teaching will be limited to practical classes, such as lab, workshop, and studio activity, where online teaching is not possible.

All other tuition will take place online until further notice. 

Students, please check your EMAIL and see and for updates during the year.


Face coverings

You must wear a face covering when attending GMIT. 

GMIT Face Covering Policy (PDF 95KB)

Information on the use of face coverings, and instructions on how to make your own face covering, is available on the HSE website.


Attending Campus - Daily Forms

  1. Before arriving on campus each day, you must complete this Daily Health Check and Attendance Form. This form will record your presence on campus, and may be used to help with contact tracing. It is important that this form is completed for every day of attendance at GMIT.
  2. Daily Personal Contact Log: If you have established any ‘close contacts’ during the day in GMIT, then, before you leave, you must complete this Daily Personal Contact Log. Note: a close contact is someone you have spent more than 15 minutes of close contact with, within 2 metres (indoor or outdoor) whether wearing a face covering or not; OR someone you have spent more than 2 hours with, in an indoor setting, whether wearing a face covering or not.


Frequently Asked Questions

COVID-19 Frequently Asked Questions (PDF 123.57KB)


GMIT Policy on International Travel for students and staff during the COVID-19 pandemic

Please find attached the “GMIT policy on international travel for students and staff during the COVID-19 pandemic”. (PDF 218KB)

As you know, the advice from the Irish Government is to avoid all non-essential travel.

If you do decide to travel outside of Ireland:

  • You must inform the GMIT Covid Officer (  This is required as part of our control of the COVID-19 situation on campus and as part of our obligations as a public sector institution.
  • Upon return to Ireland, you will be required to restrict your movements for 14 days and you will not be able to attend campus until this period of restricted movements is complete. 
  • In certain situations, it may be possible to reduce your period of self-restriction after returning to Ireland, details on this are outlined in the policy attached.
  • If you travel to Denmark and then return to Ireland, you must self-isolate for 14 days – this is a stricter regime than restriction of movements, and details are outlined in the policy attached.

Timetable and Academic Calendar

Check for your timetable. 

Download the GMIT Academic Calendar 2020/21 (PDF).

Learning online: Computers/laptops, broadband and guide to learning online

As lecturing will be predominantly online next year, you will need the use of a computer and internet connectivity. 


Computer specification

You will need a good computer/laptop in order to receive online lectures and tutorials, to upload assignments, engage in student forums, complete quizzes etc. 

A second screen can easily be connected to your computer or laptop and will assist you in working and learning online.

You can choose any brand of PC or laptop. 

Good value can be found locally, and there are also discounts offered on various devices at

Note: some Schools may have a more detailed specification for the device they wish their students to use. If so, you will hear from your School shortly on this.


Student Laptop Loan Scheme

For further information please click here.



Some credit unions and banks may offer special credit rates for the purchase of this equipment.

If required, you should check with your local credit union or bank. 

If we receive details on any financial deals with regard to the purchase of student computers, we will post such information on the student portal.



You will need a good broadband connection. 

You should see what speeds are available from the broadband suppliers in your area. 

If broadband is not available in your area, you should review what data services are available from the various mobile phone companies and identify the service with the best capacity.


Guide to learning online

Download a handy guide to learning online for GMIT students (PDF, 166KB).


How can I keep personal data safe when working/studying remotely?

Read this guidance from the Data Protection Commission on how to protect personal data when working remotely.


Erasmus exchange update

GMIT is committed to supporting Erasmus+ mobilities and exchanges for incoming and outgoing staff and students.

In May 2020, we confirmed we will welcome Erasmus students and staff from across Europe in 2020-2021 and would encourage applicants to plan their mobility (physical) from January 2021 onwards.

For outgoing staff and students from GMIT we note the government's current position advising against all non-essential travel and request you make plans for your exchanges from January 2021.

All updates are reached after carefully considering the many health and safety protocols in place which continue to protect the GMIT community.

Please continue to check our Erasmus+ page for updates. 

Thank you and #staysafe

(1 July, 2020)

Exams & Assessments, Registration, Fees, Grants

Exams and assessments

By now your lecturers have been in touch with you regarding outstanding assessments and exams.

If you have any queries or concerns please email your lecturer and/or your Head of Department. 

Check our FAQs on exams and assessments, and a number of useful resources (Sharepoint link, so you may need to sign in).



Staff will not be on campus to stamp forms or provide letters on a daily basis.

If you need a college stamp, please email

If you want to submit a "Withdrawal" or "Interrupted Study" form, please scan and email it to

We will respond to your queries as soon as possible.



Email for fee liability queries or for queries on instalment plans.



You will continue to receive your maintenance grants as normal while we are closed. The duration and value of the grant will not change.

If you are on a SUSI grant and subsequently withdraw from college with a withdrawal date during the closure, you may receive a SUSI payment in error. In this case, you may be contacted to repay the money.

Email with queries.

Student Services

Access & Disability Service

Our educational support staff are working remotely to continue supporting students registered with the Access and Disability service by:

  • note-taking for online lectures
  • providing students with material in alternative formats
  • assisting with access to course material
  • If you have not already done so, please contact your support staff member to arrange potential remote support.

You can contact your lecturer to add your support staff’s GMIT email address to the online lecture.

Email with any queries.


Student Health Unit

The Student Health Unit in the Galway campus is closed until further notice.

However, our nurses are available to speak to students on 087 9971574.

Our campus healthcare provider contact details are as follows:

  • Galway/CCAM/Mountbellew students: 087 9971574
  • Mayo students: 094 9021999
  • Letterfrack students: 095 43465

Please keep up to date with the guidelines issued by the HSE, as advice is changing.


Counselling Service

Our counsellors will be in contact with current clients to offer their existing counselling session over the phone or online.

Unfortunately, the counselling service will not be offering appointments to new clients until further notice.

If you wish to talk to someone please contact the Samaritans on 116 123 or your local GP.

Check these guidelines for reducing anxiety relating to Covid-19

Email with any queries.

Find a list of useful helpline numbers, apps and online cognitive behavioural therapy websites here

Check these guidelines for reducing anxiety relating to Covid-19

Email with any queries.


I am anxious about my mental health what can I do?

The outbreak of Coronavirus in Ireland is unprecedented.

The advice is to self-isolate and to socially distance ourselves from each other.

This may result in high anxiety and stress for a lot of you.

We have put together a list of websites that give you advice on how to reduce your anxiety.



The Chaplain from our Mayo campus is available to support students. Please contact him at 086 8492552 or email

The Chaplain for the Galway campus is also available to support students. Please email him at


GMIT Libraries

All GMIT library sites are operating an online service for all users.

If you have any queries about library services, please email

GMIT staff can also send through queries regarding books or other documents, if required urgently, to

We are continuously updating our social media, if you need any help or advice our libraries are here for you remotely, see links below.

DM us on Twitter
Email us at
Use our LibGuides online

GMIT Careers Service​

If you need any help with CV's, interviews or advice, our Careers Service is available remotely.

Just email

I am in financial difficulty. What supports are available for me?

If you have lost your job (full-time or part-time) or are working reduced hours, you may be entitled to a social welfare payment called COVID-19 Pandemic Payment.

This was designed to get a social welfare payment to unemployed people quickly.

You are eligible to apply if you are:

  • between 18 and 66 years old
  • a non-EU/EEA student over 18 who has lost employment due to the COVID-19 (Coronavirus) pandemic


Paid Placement

If you were due to go on a paid placement which has been cancelled or postponed, we recommend that you apply for the COVID-19 Pandemic Payment, detailing your situation.

A decision will be made based on the information you supply.

For more information, and to apply, visit


Students in rented accommodation (excluding digs)

The government is also introducing new legislation to help people who are renting.

If you are having difficulty paying your rent, you should contact your landlord as quickly as possible.

You can also contact the RTB (Residential Tenancies Board) for further advice.


Problem paying your next Fee instalment?

If you have any concerns about making your fee instalment payments, please contact

We will work with you on an individual basis to agree new plans and alternative arrangements. 


SAF (Student Assistance Fund) 

The 20/21 Student Assistance Fund is open for applications from registered students.

SAF is a fund supporting disadvantaged full-time and part-time students who qualify for it on the basis of Household Income.

The application is online and all supporting documentation must be uploaded to a link students will receive on completion of the application form.
The link to apply is available on the student hub.

The process between application/supply of documentation and receipt of any payment students may be assessed as eligible for is usually approx. 4 weeks.

Students receive a base allocation divided between two semesters. Students with non-financial exceptional circumstances may be considered for additional funding.



Further Information: 

Read the GMIT COVID-19 Response Plan (PDF, 940KB)

GMIT - On-Campus Experience

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GMIT - Online Learning Experience

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