Guiding
Description
To adopt a professional approach in the selling and interpretation of Irish heritage and landscape, with the ability to understand and anticipate the tourists needs.
Learning Outcomes
Appreciate the factors which influence their effectiveness as guides.
Explore the changing market profiles nationally and internationally and the wide variety of professional skills required to service them
Develop an understanding of interpersonal skills and the ability to anticipate and satisfy customer needs
Prepare an information folder on the heritage of the local area
Credits
10
% Coursework
100%