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Certificate in Management for Supervisors (15 credits) - MAYO

This is a broad but detailed introduction to Supervisory Management with a strong focus on how the role of the supervisor is changing. This course involves approximately 2 days per month attendance at our Mayo Campus in addition to online delivery.

Why Study?: 

While there is a strong emphasis on communication skills, particularly interpersonal communication, this course provides learners with instruction in the general areas of:

  • Management, including planning, organising, motivation and control, as well as the modern focus on teams.
  • It serves the needs of students who either plan to enter supervisory positions or those already in management who wish to upgrade their supervisory management skills.

The curriculum offers a combination of management theory and workplace based skills, to provide learners with the necessary skills to be effective supervisors. 

This course will be delivered at the GMIT Mayo campus over one half-day per month from September 2016 to May 2017.

Learning Outcomes: 

On completion of this module the learner will/should be able to

  1. Recognise the important role of the supervisor in managing and leading a team, and how that is changing today.
  2. Describe modern management theory and how it influences and supports management thinking and action.
  3. Explain the role, responsibilities and general duties of a supervisor and the how he or she contributes to organisational efficiency.
  4. Discuss the role of supervisors in identifying and attaining management goals and leading people.
  5. Appreciate the importance of communication to the supervisory role, and develop the skills to be an effective communicator.
  6. Discuss ethical concerns in business decision making and the role that supervisors play in promoting ethical awareness among employees.

Syllabus: 

Supervisory Management in Context:

  • Defining the supervisor
  • Different levels and roles of management
  • The skills supervisors need
  • The changing role of supervisory management

Motivating Oneself and Others:

  • Theories of Motivation
  • Practical Ways to Motivate
  • Personality, Perception and Attribution
  • Motivating Oneself
  • Time management

The Supervisor as Communicator:

Understanding the Communication Process

Interpersonal Communication:

  • Understanding others
  • Assertiveness
  • Personality
  • Handling Conflict
  • Giving Feedback

Effective Communication:

  • Presentation skills
  • Writing skills

Management theory and the Functions of Management

  • The rise of managarialism and the Classical approach
  • Modern theory in management
  • The functions of Management (planning, organizing, motivation and control)

The Supervisor as Team Leader:

  • Understanding Teams
  • The role of leadership
  • Facilitating Teams

Ethics and Social Responsibility:

  • Understanding Ethics
  • Ethical Issues in business
  • The role of the supervisor and ethics
  • Equality and Cultural Diversity
  • Dealing with Harassment and Bullying 

Follow-on Studies: 

This 15 credit module is part of a larger 60 credit Certificate in Supervisory Management.  Students can accumulate credits towards the larger award by undertaking and successfully passing the other modules in the programme namely:  

  • Law & HRM
  • Financial & Economic Environment
  • Managing Operations 
  • Work Based Project

Other Essential Information: 

Course Delivery

Time: 9am-1.15pm - Semester I & II

Dates (Thursdays):  

  • 29th September, 2016
  • 20th October, 2016
  • 10th November, 2016
  • 15th December, 2016
  • 12th January, 2017
  • 2nd February, 2017
  • 9th March, 2017
  • 6th April, 2017
  • 4th May, 2017

To apply complete and return the application form available here.

Closing date for receipt of applications is 9th September, with decision as to feasibility being made by 16th September.

Fee: 

€750

Discipline: Business

Location: Galway - Dublin Road

NFQ Level: 7

Category: Part-time Accredited

Contact: 

Mary Nestor

Phone: + 353 (0) 94 904 3137

eMail: Mary Nestor

Location: Mayo campus, Castlebar

Places: 30

Programme Duration: 30 Weeks