This module will provide the learner with the relevant knowledge, skill and competence to provide tour management services for domestic and international tourists visiting and travelling in Ireland. This will include all travel and transfers within different tour contexts and niche tourism areas. Learners will be given the opportunity to participate on an overnight coach. Participation is mandatory.
The requisite prior learning for this module is the successful completion of the Regional Guiding module.
Demonstrate specialist tour guiding and tour management skills and techniques along with a range of communication, information and customer care skills
Plan and relate themed tour itineraries for use as a self-employed guide or working for an incoming tour operator
Conduct and manage a national coach tour
Examine Contemporary issues relating to National Guiding
Explore the operation and organisation of tourism facilities and Infrastructure
Appraise digital media skills to enhance the tour experience, to promote potential products and services and to target potential customers
Communicate safety and environmental best practice