Supervisory Management

Description

This course provides a broad but detailed introduction to supervisory management with a strong focus on how the role of the supervisor is changing in today’s workplace. There is a strong emphasis on communication skills particularly interpersonal communication. The curriculum also provides learners with instruction in the general areas of management, including planning, organising, motivation and control, as well as the modern focus on teams. It serves the needs of students who either plan to enter supervisory positions or those already in management who wish to upgrade their supervisory management skills. The curriculum offers a combination of management theory and workplace based skills in to provide learners with the necessary skills to be effective supervisors.

Learning Outcomes

    • Recognise the important role of the supervisor in managing and leading a team, and how that is changing today.
    • Describe modern management theory and how it influences and supports management thinking and action.
    • Explain the role, responsibilities and general duties of a supervisor and the how he or she contributes to organisational efficiency.
    • Discuss the role of supervisors in identifying and attaining management goals and leading people.
    • Appreciate the importance of communication to the supervisory role, and develop the skills to be an effective communicator.
    • Discuss ethical concerns in business decision making and the role that supervisors play in promoting ethical awareness among employees.
Credits
15
% Coursework 100%