Business and Industry Catering

The aim of this module is to introduce learners to contract catering and provide them with the knowledge, skills, and competencies necessary to assume a management role in this industry.

1. Identify the key structures in industrial catering operations

2. Practically demonstrate the management skills required for industrial catering

3. Recognise the key relationship between all the factors of the catering operation;

4. Appreciate and apply key cost and revenue control measures

5. Understand the key pieces of legislation applicable to the catering industry

6. Illustrate the key trends and issues in the catering industry.

7. Recognise the importance of customer service in contract retention