Covid-19 Student FAQs

Frequently Asked Questions (FAQs) for GMIT students

It is critical that everyone completes these 12 COVID-19 mitigating actions daily so that we can have a safe campus for all.

  1. Before you attend campus each day, please complete the 'Daily Health Check Form.'  
  2. If you have any COVID-19 symptoms, do not attend campus, instead contact your GP or your student health provider. The Covid Delta variant symptoms are fever (high temperature - 38 degrees Celsius or above) - including having chills , dry cough , fatigue (tiredness), loss or change to your sense of smell or taste – this could mean they're completely gone or just different to normal , nasal congestion (runny or blocked nose) , conjunctivitis (also known as red eyes) , sore throat , headache , muscle or joint pain (aches and pains) , different types of skin rash , nausea or vomiting , diarrhoea , chills or dizziness.
  3. Before returning to campus, watch these two short COVID-19 Safety Videos: Attending Campus Video.mp4, and GMIT COVID-19 Safety Video.mp4.
  4. Register before attending campus, and as part of the registration process complete the Student Health Declaration Form (Campus Access). 
  5. Wear a mask. Everyone must wear a 3-layer reusable or disposable mask at all times, and these should be changed daily. Your mask should be well-fitted, please ensure it covers your nose and mouth.
  6. Log your attendance at every teaching activity - log your presence by completing the Class Attendance & Location Record. This will allow for contact tracing should it be needed.
  7. Sanitise your work or study space before and after use. Sanitising wipes are provided in every room.
  8. Please maintain a physical distance from others when possible.
  9. Practice good hand hygiene and good respiratory etiquette, including frequent handwashing/sanitisation, covering nose/mouth with a tissue/inner elbow when coughing.
  10. Students should ideally travel to campus alone. It is recommended you avoid public transport, if possible walk, cycle, or drive by yourself. If it is necessary to share a lift or use public transport, wear a mask and ensure windows are open in the car/bus.
  11. Maintain a contact log, keeping a record of staff and students that you meet and download and use the Covid Tracker App: HSE COVID-19 Tracker App
  12. If you develop Covid symptoms at college. Contact your lecturer or Head of Department and covidofficer@gmit.ie and return home to isolate. If you need to wait in GMIT before returning home, isolation rooms are available. See below for details.
Campus Location Room    
Dublin Rd., Galway               Room 153                   
CCAM Room 128
Mayo Room B004  
Letterfrack Meeting Room 1

 

If you have any of the COVID-19 symptoms, do not attend campus. Instead, contact your GP or your student health provider. The Covid Delta variant symptoms are:

If you wish to access the Student Health Unit located on the Dublin Road campus, you must phone them first on 091 742228.  If you do not get through, leave a voicemail, and you will receive a call-back. Please note that the Student Health Unit does not provide a walk-in service.                       

Student Health Providers 

Dublin Road Campus and CCAM Campus: 091 742228
Mayo Campus (Dr Stephen Patten): 094 9021999
Letterfrack Campus (Dr Alexander Michel): 095 43465

If you do not have a GP and need assistance after 5pm or at weekends, you can search for one here or call the GP out of hours service

You can book a Covid-19 test in any county.  For Galway and Mayo the test centres are:

  • Community Testing Centre Galway Airport, Carnmore,Oranmore,Co. Galway, H91 VWX2
  • COVID19 Community Testing Centre, NUIG Campus, 9 Distillery Road, Galway , H91 TF1P
  • Tuam Stadium, St Jarlaths Park, 3 Tír An Chóir, Glebe, Vickerscoreland, Tuam, Co. Galway, H54 ED73
  • Community Testing Centre, McHale Park, McHale Rd, Castlebar, Co Mayo F23 FX34

You will need to bring a photo ID with you, and you must provide a mobile number.

Full details on how to book a COVID-19 PCR test are at:

Book a COVID-19 test, HSE (healthservice.ie)

You can book a COVID-19 PCR test online if you have not tested positive for COVID-19 in the last 9 months. If you have tested positive for COVID-19 in the last 9 months and have Covid symptoms, please contact your GP or the student health unit.

I am a close contact of a Covid-positive person.  What do I do?

The actions you must take as a close contact depend on various scenarios.  See below for details.  If you are unsure, email covidofficer@gmit.ie

What do I do if I am a close contact and I have Covid symptoms?

In this case you need to urgently take the following actions (even if you are fully vaccinated against Covid-19 or had a previous positive Covid test).

What do I do if I am a close contact, I do not have symptoms, but I am NOT fully vaccinated?

You need to:

You need to take this action, even if you do not live with the Covid-positive person. 

  • Check with the Covid positive person to see if they have named you as a close contact with the HSE. 
  • If YES, then you will get a text message with a link to a website where you can provide your details.  After that, the HSE will communicate with you about your free Covid PCR test.  
  • If the Covid positive person has NOT listed you as a close contact with the HSE, then you should ask them to add you as a close contact. 
    • Tell them to phone 1800 700 700 then, when prompted: choose options: 2 and then option 6, and the HSE will then record your details.

 

What do I do if I am a close contact, I do not have symptoms, I am fully vaccinated and I live with the Covid-positive person?

You will find out more about the HSE Covid antigen tests here.  

  • Assuming the Covid positive person listed you as a close contact, then the HSE will supply the antigen tests. 
  • Check with the Covid-positive person that they officially listed you as a close contact with the HSE.
  • If they have not done this, they can add you as a close contact. 
    • Tell them to phone 1800 700 700 then, when prompted: choose options: 2 and then option 6, and the HSE will then record your details.

What do I do if I am a close contact, I do not have symptoms, I am fully vaccinated and I do not live with the Covid-positive person?

  • There is no need to restrict your movements, but you need to complete 3 antigen tests in 5 days.   
  • Click here for information about the HSE Covid antigen tests.
  • Assuming the Covid positive person listed you as a close contact, then the HSE will supply the antigen tests.  Check with the Covid-positive person that they officially listed you as a close contact with the HSE.
  • If they have not done this, they can add you as a close contact. 
    • Tell them to phone 1800 700 700 then, when prompted: choose options: 2 and then option 6, and the HSE will then record your details.

 

What do I do if I am a close contact, I do not have symptoms, and I had a previous positive PCR test?

The answer depends on when you had your previous positive PCR test:

  • If you had a positive PCR test in the past 2 weeks and you are a close contact, you do not need to do another test.  You must complete your self-isolation (stay in your room) for the full 10 days after your positive result, but you do not need to restrict your movements or isolate after that.
  • If you had a positive PCR test over 9 months ago, you are no longer immune.  Follow the general advice above for close contacts.
  • If you had a positive PCR test more than 2 weeks ago and less than 9 months ago – if you do not have any symptoms of Covid, you do not need to do another test, and you do not need to restrict your movements.

 

What do I do if I am a close contact and I have a weak immune system?

  • You may need to get a Covid PCR test, even if you are fully vaccinated. 

 

  • You will get a text message with a link to a website where you can provide your details.  When you have done that, you will get a text message with details about your free Covid test.
  • Check with the Covid positive person to see if they have named you as a close contact with the HSE.
  • If YES, then you will get a text message with a link to a website where you can provide your details.  After that, the HSE will communicate with you about your free Covid PCR test. 
  • If the Covid positive person has NOT listed you as a close contact with the HSE, then you should ask them to add you as a close contact. 
    • Tell them to phone 1800 700 700 then, when prompted: choose options: 2 and then option 6, and the HSE will then record your details.

Read about having a weak immune system and Covid-19

What does fully vaccinated mean?

You are fully vaccinated:

7 days after your second Pfizer/BioNTech does – also known as ‘Comirnaty’

15 days after your second AstraZeneca dose – this vaccine may be called ‘Vaxzevria’ or ‘Covishield’

14 days after your second Moderna dose – also known as ‘Spikevax’

14 days after the Johnson & Johnson vaccine ‘Janssen’ – this is a single dose vaccine

 

If you become unwell on campus, contact your lecturer or head of department and covidofficer@gmit.ie and return home to isolate. If you need to wait in GMIT before returning home, isolation rooms are available. Make your way to the isolation room, avoiding contact with other people. Make sure the windows in the isolation room are open.
 

Campus Location Room
Dublin Rd., Galway Room 153
CCAM Room 128
Mayo  Room B004
Letterfrack Meeting Room 1

You can return to campus when you are symptom-free for 48 hours, or your GP certifies that you are medically fit to return to campus. Please note that students in the Galway International Hotel School may have other requirements before returning to campus and should liaise with their Head of Department.

You must immediately self-isolate for at least 10 days.  Inform covidofficer@gmit.ie as GMIT has to review each case. Also, you must liaise with the Covid Officer in GMIT to get permission to return to campus. Ensure that you look after yourself and follow medical advice on treating symptoms. Take your temperature daily, as you will have to know that you are fever-free as one of the criteria for being allowed back to campus. If you do not have a thermometer or need any other assistance during your period of self-isolation, contact covidofficer@gmit.ie.

Please refer to the 'GMIT Face Covering Policy.'

Information on the use of face coverings, and instructions on how to make your own face covering, is available on the HSE website.

Student Health Providers 

Dublin Road Campus and CCAM Campus: 091 742228
Mayo Campus (Dr Stephen Patten): 094 9021999
Letterfrack Campus (Dr Alexander Michel): 095 43465

If you do not have a GP and need assistance after 5pm or at weekends, you can search for one here or call the GP out of hours service

To contact the GMIT Covid Officer, email: covidofficer@gmit.ie or phone 091 742708 / 085 209 2713.

Before arriving at campus each day, you must complete this Daily Health Check Form. This online form reminds you to check yourself daily for covid symptoms.                                                                                                                                                                          
We need to record student attendance and location within the lecture room/lab for the contact tracing process, so you must complete the Class Attendance and Location Record for every class. This records your name, room number, seat number and lecture time (seats will be numbered).      

You can link these forms on your phone

You can add a link to these forms on your phone's home screen to make it more convenient to access them.  

For Android phones

  • Launch Chrome for Android, go to gmit.ie/covid, and click on the link for the form. 
  • Tap the menu button (3 vertical dots on the top right of your phone) and tap 'Add to Home screen', and tap 'Add' a second time. 
  • An icon named "GMIT Daily Health Check and Attendance form" should now appear on your phone home screen. 
     

For iPhones

  • Navigate to the link, tap the Share button on the toolbar (the rectangle button with an arrow pointing upward). This is at the bottom of the screen on an iPhone. 
  • Then scroll down to the list of actions and tap the 'Add to Home Screen' icon in the Share menu.
  • You will be prompted to name your shortcut before tapping the Add button.

Please read this document with regard to the public health measures that must be adhered to during the pandemic. This document can be found here.

This policy can be found here.

Please refer to the policy 'Field trips protocol during the COVID pandemic'.

Check timetable.gmit.ie for your timetable. 

Download the GMIT Academic Calendar 2021/22 (PDF 98KB).

As lecturing will be predominantly online next year, you will need the use of a computer and internet connectivity. 

Computer specification

You will need a good computer/laptop in order to receive online lectures and tutorials, to upload assignments, engage in student forums, complete quizzes etc. 

A second screen can easily be connected to your computer or laptop and will assist you in working and learning online.

You can choose any brand of PC or laptop. 

Good value can be found locally, and there are also discounts offered on various devices at https://store.heanet.ie/offer/all

Please note: Some Schools may have a more detailed specification for the device they wish their students to use. If so, you will hear from your School shortly on this.

Student Laptop Loan Scheme

Further information on the Student Laptop Loan Scheme can be found on the Student Services page. 

Finance

Some credit unions and banks may offer special credit rates for the purchase of this equipment.

If required, you should check with your local credit union or bank. 

If we receive details on any financial deals with regard to the purchase of student computers, we will post such information on the student portal.

Broadband

You will need a good broadband connection. 

You should see what speeds are available from the broadband suppliers in your area. 

If broadband is not available in your area, you should review what data services are available from the various mobile phone companies and identify the service with the best capacity.

Guide to learning online

Download this handy guide to learning online for GMIT students (PDF, 166KB).

How can I keep personal data safe when working/studying remotely?

Read this guidance from the Data Protection Commission on how to protect personal data when working remotely.

GMIT is committed to supporting Erasmus+ mobilities and exchanges for incoming and outgoing staff and students.

All updates are reached after carefully considering the many health and safety protocols in place which continue to protect the GMIT community.

Please continue to check our Erasmus+ page for updates. 

Thank you and #staysafe (1 July, 2020)

Exams and assessments

By now, your lecturers have been in touch with you regarding outstanding assessments and exams.

If you have any queries or concerns please email your lecturer and/or your Head of Department. 

Check our FAQs on exams and assessments, and a number of useful resources (Sharepoint link, so you may need to sign in).

Registration

Staff will not be on campus to stamp forms or provide letters on a daily basis.

If you need a college stamp, please email studentreg@gmit.ie.

If you want to submit a "Withdrawal" or "Interrupted Study" form, please scan and email it to studentreg@gmit.ie.

We will respond to your queries as soon as possible.

Fees

Email studentfees@gmit.ie for fee liability queries or feecollection@gmit.ie for queries on instalment plans.

Grants

You will continue to receive your maintenance grants as normal while we are closed. The duration and value of the grant will not change.

If you are on a SUSI grant and subsequently withdraw from college with a withdrawal date during the closure, you may receive a SUSI payment in error. In this case, you may be contacted to repay the money.

Email studentgrants@gmit.ie with queries.

Access and Disability Service

Our educational support staff are working remotely to continue supporting students registered with the Access and Disability service by:

  • note-taking for online lectures
  • providing students with material in alternative formats
  • assisting with access to course material
  • If you have not already done so, please contact your support staff member to arrange potential remote support
  • You can contact your lecturer to add your support staff’s GMIT email address to the online lecture

Email accessoffice@gmit.ie with any queries.

Student Health Unit

The Student Health Unit is now operating as a restricted area on an appointment only basis. Students are welcome and regular services are provided, but appointments must be made by phone in advance. To make an appointment please ring the Health Unit on 091 742228 or 091 742440.

If a student has COVID symptoms, they should immediately self-isolate and arrange a COVID test. Please do not attend the student health unit. Students can phone the Student Health Unit on 091 742228/ 091 742440 or their GP for advice. You must inform the COVID Officer, you can do so by emailing covidofficer@gmit.ie.

Our other campus healthcare provider contact details are as follows:

Mountbellew: as above

Mayo: 094 9021999

Letterfrack: 095 43465

Please keep up to date with the guidelines issued by the HSE.

Counselling Service

Our Counsellors are operating as usual, offering online and phone sessions.

If you wish to make an appointment with our counselling service, please email counselling@gmit.ie.

If it is an emergency please contact your local GP.

Check these guidelines for reducing anxiety relating to Covid-19

Find a list of useful helpline numbers, apps and online cognitive behavioural therapy website here.

I am anxious about my mental health, what can I do?

The outbreak of Coronavirus in Ireland is unprecedented.

The advice is to self-isolate and to socially distance ourselves from each other.

This may result in high anxiety and stress for a lot of you.

We have put together a list of websites that give you advice on how to reduce your anxiety.

Chaplain

The Chaplain from our Mayo campus is available to support students. Please contact him at 086 8492552 or email chaplaincbar@gmit.ie

The Chaplain for the Galway campus is also available to support students. Please email him at chaplain@gmit.ie

GMIT Libraries

All GMIT library sites are operating an online service for all users.

If you have any queries about library services, please email library@gmit.ie

GMIT staff can also send through queries regarding books or other documents, if required urgently, to library@gmit.ie

We are continuously updating our social media, if you need any help or advice our libraries are here for you remotely, see links below.

Facebook
Instagram
DM us on Twitter
Email us at library@gmit.ie
Use our LibGuides online

GMIT Careers Service​

If you need any help with CV's, interviews or advice, our Careers Service is available remotely.

Just email careers@gmit.ie

If you have lost your job (full-time or part-time) or are working reduced hours, you may be entitled to a social welfare payment called COVID-19 Pandemic Payment.

This was designed to get a social welfare payment to unemployed people quickly.

You are eligible to apply if you are:

  • between 18 and 66 years old
  • a non-EU/EEA student over 18 who has lost employment due to the COVID-19 (Coronavirus) pandemic
     

Paid Placement

If you were due to go on a paid placement which has been cancelled or postponed, we recommend that you apply for the COVID-19 Pandemic Payment, detailing your situation.

A decision will be made based on the information you supply.

For more information, and to apply, visit gov.ie.

 

Students in rented accommodation (excluding digs)

The government is also introducing new legislation to help people who are renting.

If you are having difficulty paying your rent, you should contact your landlord as quickly as possible.

You can also contact the RTB (Residential Tenancies Board) for further advice.

 

Problem paying your next Fee instalment?

If you have any concerns about making your fee instalment payments, please contact feecollection@gmit.ie.

We will work with you on an individual basis to agree new plans and alternative arrangements. 

 

SAF (Student Assistance Fund) 

The 20/21 Student Assistance Fund is open for applications from registered students.
SAF is a fund supporting disadvantaged full-time and part-time students who qualify for it based on Household Income.
Students must apply online. The link to apply is available on the student hub. Once the application is complete, students will receive a link to upload their supporting documentation. 

Eligible students will receive a payment approximately four weeks after completing their application and supplying all relevant documentation. 

Students receive a base allocation divided between two semesters. Students with non-financial exceptional circumstances may be considered for additional funding.

 

Read the GMIT COVID-19 Response Plan (PDF, 940KB)

Please see here for further information.