Business Communications and Negotiations


The aim of this module is to help students master the concepts, skills, and practices of effective business communications and negotiations.

Learning Outcomes

  1. Assess the major concepts and theories of negotiation and the purpose of communications.

  2. Evaluate suitability of social media and online tools for Business Communication

  3. Assess and reflect on interpersonal skills, conflict resolution, and negotiation style.

  4. Develop facilitation/mediation skills and strategies for negotiations and conflict management.

  5. Assess and discuss International and Cross-Cultural communications 

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